Problem ordering phone online with adress

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Enthusiast

Problem ordering phone online with adress

I am trying to order a phone online but it keeps saying "An error occurred, please try again later.". I called and tried to order on boost customer help but they also got the same problem at the moment of the order. We cant even even get to the point of filling in my credit card information so it isnt that my postal adress doesn't match my billing adress that.

 

Ive called costumer service and i they havent been able to  crack why this is happening and i havent been getting any clear answers so im resorting to posting here and seeing if i can get some help. 

3 REPLIES 3
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Agent

Hello sanctuarygate, lets get you sorted out. Can you tells what phone you are trying to purchase also what state are you in? 

Enthusiast

Motorola moto e5 plus and my state is Puerto Rico. 

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Agent

Please send us a private message, so we can continue to assist you.