Phone purchase canceled

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Newbie

Phone purchase canceled

I have now tried to order the Galaxy a21 phone twice. Once with the discounted amount and another time the full 245. I was purchasing this under the boost up! Payment plan of $13 a month. When I went to check the status both times it was canceled within the day. I already ordered a case for it , what is happening?
1 REPLY 1
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Agent

Hi! Thank you for bringing this up to our attention. We sincerely apologize for the difficulties you're experiencing. We'll do our best to resolve this in a timely manner. Would you please be so kind to send us a Private Message, so we can further assist you? To send a private message, go to the user profile by clicking on the username and click on "Send this user a Private Message". Thank you. ~AmyM25

~AmyM25