So sorry to hear about this experience, davo2x. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.
For security reasons, we recommend not sharing personal information public posts. Please send us a private message along with the requested information so we can better assist you with your request.