Hey there, Anabel0693! Definitely want to look into this for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hey there, @JillyRose! Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account first? Thanks!
Same thing happened to me, I have tried various times today to order my new iphone. The orders keep getting cancelled and I cant find out why.