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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Phone order cancelled?

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Groupie

Re: Phone order cancelled?

I sent you a private message
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Agent

Re: Phone order cancelled?

We received your private message  @Angelnicolet

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Accomplice

Re: Phone order cancelled?

THIS HAPPENED TO ME TOO! I need answers cause i will like my phone
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Agent

Re: Phone order cancelled?

Hi there, Denise779! We can definitely help you with that. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page. 

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Enthusiast

Re: Phone order cancelled?

I have been going through this for 5 day. I'm so confused. I've tried ordering online and on the phone. I have hundreds of dollars taken from my credit card account and no confirmation, order number or anything telling me that my order is coming. I have signed the installment agreement. Please tell me what to do. I'm ready to take my business elsewhere.
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Enthusiast

Re: Phone order cancelled?

Also there are 4 stores around my area who have NO iPhones of any kind in stock. How is anybody supposed to get a phone?!?!
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Agent

Re: Phone order cancelled?

 

Sorry to hear that @Tmariel0903. Can you please send us a private message with your phone number and pin to verify?

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Enthusiast

Re: Phone order cancelled?

Sent message.
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Enthusiast

Re: Phone order cancelled?

Sent private message. Thanks.
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Enthusiast

Re: Phone order cancelled?

This happened to me twice already . Takes my money put the bank then puts it back in and says it's cancelled. I need my phone. It's a big part of my job.