Phone order cancelled?

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Groupie

Re: Phone order cancelled?

I tried ordering a phone and it's saying the the status is cancelled. How do I get my phone to ship?
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Agent

Re: Phone order cancelled?

Hey there @KIJOINU. We apologize for the inconvenience. There are many reasons why the order may be canceled. Are you trying to order the device with the BoostUP program?

 

~JoyP.

~ Joy P.
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Groupie

Re: Phone order cancelled?

Yes, I am.
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Agent

Re: Phone order cancelled?

Thanks! Would you please send us a private message with your phone number and PIN? 

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message. 

 

~JoyP.

~ Joy P.
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Re: Phone order cancelled?

I just ordered a phone and had the same problem of it being cancelled. I called boost first and they said my bank cancelled and then called them and they said it was on your end
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Agent

Re: Phone order cancelled?

Hey there, Hunterketchens! We apologize for any inconvenience. We have replied to your private message. Please check your inbox. Thanks. 

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Enthusiast

Re: Phone order cancelled?

My order got returned 😡
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Agent

Re: Phone order cancelled?

So sorry to hear that, Sherron23. Please send me a private message by clicking on my profile and selecting send this user a private message for proper assistance with this matter.  

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Enthusiast

Re: Phone order cancelled?

Please help I entered a wrong address on my iPhone order
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Re: Phone order cancelled?

Don’t you fret, Mfabela23! We’ll get you all sorted out. Let’s check this thing out, Mfabela23! When was the device ordered?