Boost is a complete joke and their customer service is even worse. They have no idea what's going on. It shouldn't be this hard to purchase a **bleep** phone. Why take the money off my card everytime just to cancel the order over and over again? And then we have to wait days for the money to be put back on our card. Absolutely ridiculous. Is there some type of scam going on at boost mobile or what? Switching phone providers asap.