Phone order cancelled?

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Accomplice

Re: Phone order cancelled?

Good luck. I wasted so many hours trying to get my phone, I finally gave up. Customer service was a joke
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Accomplice

Re: Phone order cancelled?

Good luck. I wasted so many hours trying to get my phone, I finally gave up. Customer service was a joke
Enthusiast

Re: Phone order cancelled?

This is the second time I've placed an online order for a phone and it is mysteriously cancelled.

The customer service phone number is a joke. You cant even speak to a live person!!!! Very frustrating! Someone help soon or Im out!

I hate Boost!

Accomplice

Re: Phone order cancelled?

It took me 5 tries before my order went through without getting cancelled
Accomplice

Re: Phone order cancelled?

And even when you do get a live person on the phone, they send you in circles and eventually will take your order - make you feel like all is good and that order all suddenly gets cancelled.
Enthusiast

Re: Phone order cancelled?

Boost is a complete joke and their customer service is even worse. They have no idea what's going on. It shouldn't be this hard to purchase a **bleep** phone. Why take the money off my card everytime just to cancel the order over and over again? And then we have to wait days for the money to be put back on our card. Absolutely ridiculous. Is there some type of scam going on at boost mobile or what? Switching phone providers asap.
Enthusiast

Re: Phone order cancelled?

I ordered an Iphone XR yesterday and I thought everything went okay. I checked today and it says Order cancelled.

Agent

Re: Phone order cancelled?

Hi there, @Esteban! Please, send us a private message with your order number to further investigate. 

Enthusiast

Re: Phone order cancelled?

Okay done check your Private messages

Agent

Re: Phone order cancelled?

We received your private message. Thanks!