Phone order cancelled?

[Mgantt1961]

Did the boost up program and today I checked order status and it said it had been canceled why

[Mgantt1961]

My phone order says canceled why

[bellaray1]

My phone order was cancelled today for no reason. Why?

[Fonsy82]

Hey there, bellaray1. Please send us a private message with the order number.

[bellaray1]

?

[DiBaskin]

The same thing happened to me over and over.  I then decided to update my profile and add all missing information.  At this time it is saying processing.  It normally said cancelled.  I can't say I will get the phone but I am moving forward.  Hope this helps someone.  Will update if I get the phone or they cancel my order.

[Jessmend]

My order was canceled but I didn’t cancel it. Why did his happen?

[jalopez81]

Hi there, Jessmend. Thanks for contacting us. We're sorry for the inconvenience with your order. 

Most of the time this is related to the credit/debit card. We advise you to make sure that the shipping and billing address are the same. Also, try to contact your bank to confirm that they didn't blocked the transaction for security reasons. 

[Cailin1828]

Why are you still lying to customers, boost? It is NOT THEIR CARD, and YOU KNOW IT.

[Cailin1828]

Why are you still lying to customers, boost? It is NOT THEIR CARD, and YOU KNOW IT.