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Hi there Alineaces. Sorry about the issue with your order. Can you please send us a private message with the order key? We would like to look it over.
Hey there, Amazingscones! I'd be happy to help you. Please send me a Private Message with the order number to check what's going on.
To send a Private Message, please click on my name, this will take you to my profile and there you'll see the option to send a message.