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Hi there jarnoldpcpro. Please verify the following steps to help you place an order online:
1. Please make sure the Billing and shipping address are the same
2. Please make sure you're using a valid credit card.
3. It is best if you use Internet Explorer as your Browser
4. Verify if your credit card has a block from bank to purchase on line.
Please verify these options if you continue to have issue please let us know.
I ordered an iPhone 11 yesterday and when I went to check the status, it said canceled as well. They took the money and I'm not if I will be getting my phone or not. HELP PLEASE!