Phone order canceled ??

Highlighted

Phone order canceled ??

So I ordered my phone yesterday afternoon as a boost up I guess. I go to track my order earlier today and it’s been canceled and my money has been refunded . Is there a reason for this ?? Please help ?
See more topics labeled with:
4 REPLIES 4
Highlighted
Agent

Hi there Aignier_nicole. Thank you for contacting us. We this occurs, it's due to the order not passing our verification process. In this case, you could visit our online link store locator to find a store near you to be able to purchase a phone. 

Highlighted

Will my boost up still apply?
Highlighted
Agent

You should be able to purchase a device using Boost UP! at the store. 

Highlighted

Thank you