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Phone misdelivered or stolen

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Newbie

Phone misdelivered or stolen

Fedex reports the phone delivered, but it wasn't on my porch where they said it was. Can you track the phone by its IMEI from the order number?

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Agent

Re: Phone misdelivered or stolen

Hey pg3. Thanks for bringing this to our attention. It is our pleasure to assist you. If the phone shows as delivered, and you never received it, this must be investigated. Can you send us the order # in a private message so we can check the details? To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25

~AmyM25

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1 REPLY 1
Highlighted
Agent

Re: Phone misdelivered or stolen

Hey pg3. Thanks for bringing this to our attention. It is our pleasure to assist you. If the phone shows as delivered, and you never received it, this must be investigated. Can you send us the order # in a private message so we can check the details? To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25

~AmyM25

View solution in original post