Phone activation - extra payment refund

Newbie

Phone activation - extra payment refund

I am a new customer to this service. Been trying to get this phone activated for some hour now.

 

I made the initial payment of $50 for my plan. Phone still wasn't activated after over an hour of waiting and decided to check on the status of my activation through the website and it redirects me to the "Make a payment" page

 

I was being too hasty and made a payment again thinking it somehow failed the fist time and possibly paid another $50 I didn't want to pay yet + the phone is still not activated

1 REPLY 1
Agent

Re: Phone activation - extra payment refund

So sorry about the trouble! Can you please send us a private message with the details, so we can work through this?