Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Phone Order Cancellation

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Newbie

Phone Order Cancellation

At this point, Im really just sick of it. Ive tried to order the same phone for the past month and every single time it has been cancelled four hours later. Even tried different colors to see if that was the problem... nope. Expedited shipping, non expedited shipping, different names, different cards, paypal, none of it worked. Sat on the phone with customer service for an hour in which I was promised that a "area specialist" would take a look and email me within 2-5 business days. Guess what.... no email. This is the worst experience Ive had with boost. All I want to do is order this phone. Guess Ill take my money elsewhere...
1 REPLY 1
Agent

Re: Phone Order Cancellation

Hey there! Thanks for reaching out. We're sorry for the inconvenience. Allow us to investigate. Do you have an account with us?