Payment for Gifting- refund

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Newbie

Payment for Gifting- refund

I sent in a gift payment to unsuspend my former line and due to my husband suspending his primary line, i had to purchase a new phone and get a new number. I was charged the gift payment yet could not unsuspend my line. I require a refund. We were not told my line would be suspended.

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Agent

@Savia88 Hey there! We apologize for the inconvenience. We'd like to investigate the situation. Would you be so kind to send us a "Private Message" so we can further assist you.

 

~JoyP.

 

~ Joy P.

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7 REPLIES 7
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Agent

@Savia88 Hey there! We apologize for the inconvenience. We'd like to investigate the situation. Would you be so kind to send us a "Private Message" so we can further assist you.

 

~JoyP.

 

~ Joy P.

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Newbie

How do I send a private message?
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Agent

Hi. Please go to my page and private message us. Victor21

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Newbie

Your Purchase Confirmation
From FreeMsg FreeMsg@boostmobile.comhide details

Hi BEVERLEY NUNN,

Thank you for placing your order. Here are the order details.

Order Key:ek-bepp-829530173
Order Line Details
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Product Details: Boost LG X power� ( LGLS755ABB ) ( CZ2114LWQ )
Quantity: 1
SKU: LGLS755ABB waiting for the email with return slip for fed ex pick up ... from my home.


returning due to warning of birth defect
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Hi Bebb. Please send us a private message if you need any assistance. - E.J.

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Groupie

Ok
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Enthusiast

I just need 2.00$