Payment denied

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Newbie

Payment denied

I just got my phone, activated it and tried to make a payment so I could use the phone.  The payment was denied so I called Boost and they said the bank denied it.  I called the bank and they said Boost was putting in a charge for 0.00 $,. I called Boost again and no one could fix the problem. Any ideas.

The customer service department is confused and not trained well.  The reach support was awesome though.

20 REPLIES 20
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Groupie

I understand that but what I can not get anyone else to understand is that I have not used it since last month. It is only used once per month with Boost