Payment Made But Boost Says That It Wasn't

Newbie

Payment Made But Boost Says That It Wasn't

This morning I have received this message in my email:

 

We see your monthly plan will expire in 2 days. If you would like to continue service, please pay $94.00 plus any other costs that may apply.

The only problem with that is that it was paid on November 4, 2019. I checked my bank account to make sure.

 

Oh! Now, I just got a text saying my payment is due in one day.

 

It's very annoying not to be able to get in contact with a person and get this straightened out. 

 

I would appreciated someone taking the time to actually look at the records and then straighten this out.

 

Linda

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Agent

Re: Payment Made But Boost Says That It Wasn't

Hey there @lcaudell. We'll be more than happy to assist you! Would you please send us a private message with your phone number and PIN?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP..

~ Joy P.