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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Paid the 1 dollar for my boostup! Check out and nothing?

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Groupie

Paid the 1 dollar for my boostup! Check out and nothing?

I looked into doing boostup! finally after my current phone had a little accident, and I went ahead paying the 1 dollar down with whatever extra. I've bought phones straight up through the website before and always got my confirmation email instantly, but after this I didn't get anything? Do I have to wait awhile before it updates? What is going on with this?

3 REPLIES 3
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Agent

Re: Paid the 1 dollar for my boostup! Check out and nothing?

Hi, @GremlinQueen After you complete your purchase you should receive an email with an electronic copy of your BoostUP! contract. How much time ago did you place your order? Have you checked your junk/spam folders already?

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Groupie

Re: Paid the 1 dollar for my boostup! Check out and nothing?

Hi @GermanHR, I did not receive anything after the purchase no even a copy of the boostup! contract, I placed it at 4:29pm PST and I have been refreshing both my inbox and my junk mail folder.

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Agent

Re: Paid the 1 dollar for my boostup! Check out and nothing?

Understood. Could you please send me a PM with your phone number and PIN code? I would like to check if the order went through correctly.