Over charged almost $50!!

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Accomplice

Over charged almost $50!!

Around this morning at 2am I tried to pay my Boostmobile bill . I changed My Plan from limited to unlimited and $50.00 was took off my card . For some reason afterwards $42.00 was took off my card for the limited plan which i didn't select nor pay for . The limited phone plan is $35.00 along with phone insurance makes it $42.00 and an extra $7.00 was also took off again . The extra $42 wasn't added to my account , it still says my next bill is due 7/25 i want a refund for the extra money that was took off for whatever reason .
3 REPLIES 3
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Agent

Good day, Amourr-C. Thanks for reaching out to us! We'd like to review the account. Would you please send us a private message, so we can further assist you? To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

~ Joy P.
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Accomplice

it wont let me view the PM you sent .
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Agent

We will send it again, let us know if you can access it, please. 

~AmyM25