Ordering a phone

Highlighted
Accomplice

Ordering a phone

I was wondering how many had they money taking trying to buy a phone ...i purchase a phone yesterday they took the money never gave me confirmation number and now i have talk to 6 people nobody sim to know anything
10 REPLIES 10
Highlighted
Agent

Hi, Smiley00824. We're sorry to hear about this experience. We will be happy to assist you today. Just to confirm, did you check your Spam/Junk folder? Most of the times, our e-mails go to that folder.

Highlighted
Accomplice

Nothing..
Highlighted

Oh, I see! When you placed the order at the end where you able to see an order confirmation key number?

Accomplice

Nope πŸ˜” it just went back to the home screen
Highlighted
Accomplice

When i called they even said they see the money Has been taken but still no confirmation number told me to wait ......but nothing
Highlighted

When you called customer service?

Highlighted
Accomplice

Yes
Highlighted

Can you please send me a private message, with your phone number and PIN?

 

To send me a private message, please click on my username and select to send a private message.

Highlighted
Accomplice

Why?