Ordered a boostup phone

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Accomplice

Ordered a boostup phone

But I never got a tracking number or conformation email, also trying to figure out when my first installment payment will be charged.
Thanks
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Agent

Re: Ordered a boostup phone

Hi there, @Spacegrass! We can definitely help you out with that. Please, send us a private message with your phone number and PIN to further assist you.

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Enthusiast

Re: Ordered a boostup phone

I would personally never order a boostup phone online if something happens and you have to return it they make it next to impossible to do so and you have to wait forever to find out if or not they will except it once you do send it back oh and you have 7 days from the purches date including shipping time so if you order it on the 1st and you dont get it till the 5th you all ready lost 5 days of the 7 to return said phone

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Agent

Re: Ordered a boostup phone

Hi there, @Spacegrass! We can definitely help you out with that. Please, send us a private message with your phone number and PIN to further assist you.

View solution in original post

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Accomplice

Re: Ordered a boostup phone

How do you send a private message?
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Agent

Re: Ordered a boostup phone

You can send us a private message just clicking on my name and then selecting “Send this user a private message".

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Re: Ordered a boostup phone

This is happening to me as well, i have not gotten a confirmation email with my tracking number. I have only recieved the one where i can check it on boost mobile what do i do?
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Agent

Re: Ordered a boostup phone

Hi, @cristy_perezz1. Thanks for reaching out to us. Did you receive the order key? Please send us a private message. 

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Re: Ordered a boostup phone

@Carol21 i did receive the order key and okay i will
Agent

Re: Ordered a boostup phone

We received your private message @cristy_perezz1

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Re: Ordered a boostup phone

Okay thank you.