Boost Community is undergoing maintenance and is read-only. For assistance, please visit boostmobile.com/contact-us. To manage your account, go to your My Boost app.
Boost Community is undergoing maintenance and is read-only. For assistance, please visit boostmobile.com/contact-us. To manage your account, go to your My Boost app.
Boost Community is undergoing maintenance and is read-only. For assistance, please visit boostmobile.com/contact-us. To manage your account, go to your My Boost app.
Accomplice

Order

I currently placed an order. However, it never prompted for the extra 20% off code. How can I get this applied to that? Or do I have to cancel the order first and redo the order?
1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Hi there UnsungPride. Unfortunately, we are unable to apply any discount once order is placed. You'll have to cancel the order and place it again.  

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3 REPLIES 3
Agent

Hi there UnsungPride. Unfortunately, we are unable to apply any discount once order is placed. You'll have to cancel the order and place it again.  

View solution in original post

Newbie

how do you cancel an order and or change the delivery address ?

Agent

Hi, roc-. To protect our customers from identity fraud, Boost Mobile requires that orders are shipped to the address associated with the payment method. When did you place the order?