Yesterday I ordered a new phone. For some reason the order was cancelled, by Boost Mobile. However, when I try to re-order it says I already have an installment loan, so I am only able to buy phone at full price! Since no money has changed hands, and the order status is "cancelled". Why would it say the loan exists? Extremely frustrating.
I see Zoner82. It seems I will need to access your account. Can you please send me your phone, pin number and the order key of your purchase?
Hello, @Telvin12. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.