Not able to pay because I got a logged out

Groupie

Not able to pay because I got a logged out

Hi,

I activated my phone yesterday. The website was unable to process my payment.

 

When I tried to do it this morning I couldn't log in because I don't know what my phone number is. 

So I am just stuck with a phone that only works on wifi. 

It's stupid.

 

4 REPLIES 4
Agent

Re: Not able to pay because I got a logged out

Hey there @NotSoHappy13 We'd like to review the account! Would you please send us a private message with the serial number of the device?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

 

 

~ Joy P.
Groupie

Re: Not able to pay because I got a logged out

Still waiting for a solution
How long it usually takes to review an account ?
Agent

Re: Not able to pay because I got a logged out

Hi! We have replied to your Private Message. Please check it out. 

Groupie

Re: Not able to pay because I got a logged out

Nevermind