No order number

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Groupie
Groupie

No order number

I made a purchase for IPhone 6s and you took the money from my bank account twice and I also did not receive a email confirmation of order. What is going on? I check my email and junk email. I need a solution.
4 REPLIES 4
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Agent

Sorry to hear that @Sie. When did you place the order?

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Groupie
Groupie

Yesterday on June 29, 2019.
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Agent

Thanks for the information. Allow us to investigate. Did you get the order number at the end of the transaction? If yes, please send it in a Private Message. 

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Groupie
Groupie

No I did not.