I ordered a new phone through BoostUp on 08/05 and was charged the down payment and taxes, and the phone still hasn't arrived. I never received a confirmation email so I can't track it, and I've checked my inbox and junk folder multiple times in the last week. I'm worried something's happened to it.
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Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with the order number so we can assist you.
Hi there, Entie! We can help you with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hi @yungmedina! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. We'll continue to assist you on private.