No Data Connection after Paying bill!

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Enthusiast

No Data Connection after Paying bill!

Around 1 am my service was interrupted, So I immediately went and paid the bill online. Everything went through, and gave me the normal "wait 15 minutes to restore service" message. Well it's been over 4 hours, And only 1 of the 2 phones on my account are connected to the Network. The other phone has the LTE Bars with a ! Next to it. And then if you drag down the screen it says "Sign into Network, Boost Mobile". I've tried everything and it just will not connect. Everytime I go on the app or website for my account, it says they're performing updates or something. So I cant even sign into my account either. Anyone know what's going on?!

Thanks!
1 REPLY 1
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Agent

Re: No Data Connection after Paying bill!

We will need to review your account. Please, send us a private message with your phone number and PIN code to further investigate.