I got a new phone last month and transferred my number to it, but it appears that my number is no longer connected to my Family Plan? Can I get put back on the Family Plan?
Hi, seanf68. We want to help. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, please click on any of the social care agent's user names and select the option, send this user a private message.