New BoostUp with no confirmation email

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New BoostUp with no confirmation email

I ordered a new phone through BoostUp on 08/23 and was charged the down payment and taxes, and the phone still hasn't arrived. I never received a confirmation email so I can't track it, and I've checked my inbox and junk folder multiple times since then.

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Re: New BoostUp with no confirmation email

Hi @yungmedina! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. We'll continue to assist you on private.