NO PHONE ORDER CONFRIMATION

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Enthusiast

NO PHONE ORDER CONFRIMATION

i ordered a iphone 7 plus today around 3pm and it took the money off my card but i have yet to receive a conformation i checked my junk and spam and i see nothing and i also paid for next day shipping
7 REPLIES 7
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Agent

Hi there, @JahQuavious21. If the order was placed after 12:00 PM the order will be processed tomorrow and shipped on Monday as our phones are not delivered on weekends. Sorry for any inconvenience.

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Enthusiast

so the red error message is normal?
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Agent

Did you get an error message @JahQuavious21?

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Enthusiast

yes but the money still went through and i called my bank and they said the purchase has been made
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Agent

Please wait tomorrow for the confirmation email @JahQuavinous21. Sorry for any inconvenience.

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Groupie

the same exact thing is happeneing to me! I ordered 2 phones online yesterday I paid the extra to get it the next day I did not receive a tracking number and my order history says pending... I feel it should of been on it way! I do not know who to get ahold of about it either and im starting to get frustrated! if I paid extra to get it the next day it should of been already here!

Agent

Hi there, @katiefunke. Please send us a private message with the order number. We'd like to take a look at the order.