I placed an order for a phone . They took my $ off my card . No confirmation e mail / order #
now its saying its out of stock . Cant get through to anyone on the phone that can help me . Refund my Card please . This is ridiculous. I even payed for next day shipping .
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So sorry to hear about this experience. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.
Ordered the Galaxy s7 edge.
No order confirmation#
Spoke to 3 diff. Reps and was hung up on. This is horrible customer service. I'm appalled. Very disappointed. The money is in pending status. I want my money or phone.
Thanks for the information. For security reasons we do not handle the private account information in this channel. Please remove the information from your post, and send us a private message.