NO PHONE ORDER CONFRIMATION

[AnxiousPickle]

I ordered a new phone through the BoostUp program on April 30th and have not received an order confirmation/tracking for the phone. I did receive a notice of account change due to the BoostUP but nothing else. The money has been taken out of my account so I just want to make sure that the phone is actually on its way.

[Smurfin87]

I have the same problem ordered a phone and didnt recieve order number or anything it took the boostup down payment off my card

[jalopez81]

Hi there, Smurfin87. Thanks for contacting us. 

Please, send us a private message with the phone number and PIN to check the account. 

[Smurfin87]

I sent u a message

[jalopez81]

We've replied you. Please, check the inbox.

[Smurfin87]

Yea i have no idea whats going on i have a contract and no confirmation information

[w0lfz13]

Having the same issue, not in any of my email folders checked even the spam/junk mail.  Ordered a new phone on Dec 8th

[Nosh_CxUx]

Hello, @w0lfz13. Thanks for reaching out. Can you please send us a Private Message? You can send a private message by clicking on my name, then selecting the message option from the profile page.

[Erictex85]

I'm having the same problem...
I ordered a phone through boostUP. I havent recieved any tracking info. My payment was taken, and i got an email telling me my monthly billing amount has changed. I paid for expedited shipping and i ordered before 12PM. Email is not in my spam folder

[Victor21]

Hi there Erictex85. Thank you for contacting us. Please send us a private message with your phone number and pin code. Victor21

[Nickbuckler]

I ordered a iPhone se but I never received a order confirmation or service pin