My phone broke on June 19, 2020. I tried asking for someone to help me, because whenever I try to buy a new phone online, Boost Mobile keeps canceling my order. My bill is due on the 30th, and I do NOT want to be charged late fees or a penalty because I'm not paying for something I don't even have right now. I already messaged two agents, that was a few days ago, and I got no response. I would like someone to actually help me, the nearest Boost Mobile store is not within walking distance, and I do not have a car. Otherwise, I would go to a store and try to do this myself. So, some help would be appreciated.