May I know where my phone is please?

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Newbie

May I know where my phone is please?

I ordered a new phone last wednesday and put it on 2-3 day shipping and it has not arrived yet.  The frustrating part is that I never got an e-mail with any sort of information, tracking number or receipt but the money was taken out of my account.  I have a MyBoost account and am just hoping somebody can help me find my phone.

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Agent

We definitely want to get this figured out for you ASAP. Please, send us a private message with your phone number, PIN code, and order number to further investigate.