I'm trying to update the credit card for the auto reboost on my hot spot. I click on manage payment method on my dash board and I get a page with loading in the upper left corner and nothing happens.
Hey there! I'd be happy to help you. Are you trying from a computer or a mobile device? Have you tried clearing the browser's cookies and cache?
From a computer, win10 and firefox.
cleared cookies and cache same result
Could you try using a different browser?
Understood. We will be waiting for your response.
@Cara wrote:Could you try using a different browser?
Used IE and it worked. Thanks,
worked with IE
Sounds good! If you have any other questions, let us know.