Manage Account

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Accomplice

Manage Account

I'm trying to update the credit card for the auto reboost on my hot spot. I click on manage payment method on my dash board and I get a page with loading in the upper left corner and nothing happens.

9 REPLIES 9
Agent

Re: Manage Account

Hey there! I'd be happy to help you. Are you trying from a computer or a mobile device? Have you tried clearing the browser's cookies and cache?

Accomplice

Re: Manage Account

From a computer, win10 and firefox.

Accomplice

Re: Manage Account

cleared cookies and cache same result

Agent

Re: Manage Account

Could you try using a different browser? 

Accomplice

Re: Manage Account

I will here in a bit
Agent

Re: Manage Account

Understood. We will be waiting for your response. 

Accomplice

Re: Manage Account


@Cara wrote:

Could you try using a different browser? 


Used IE and it worked. Thanks,

Curt

Accomplice

Re: Manage Account

worked with IE

Agent

Re: Manage Account

Sounds good! If you have any other questions, let us know.