Lost order number

Highlighted
Groupie

Lost order number

I ordered a new phone on Saturday the 5th and I didn't write down the order number. I have been waiting for an email but never got one. Is there any way to find my order number?

7 REPLIES 7
Highlighted
Agent

Hi, aeroman73. Let's do some investigating. Did you process the order through your online account?

Highlighted
Groupie

I believe so but not entirely sure.

Highlighted
Agent

Understood. Please send a private message with the account phone number and pin code.

Highlighted
Accomplice

I'm having this same issue, can i get some help finding my order number. I had to change my email and the order number was sent to my old dead email account. I just ordered the phone last night and would like to track it.

Highlighted
Agent

Hi there, @kmiller87. Do you have an account with us?

Highlighted
Accomplice

yes, should i private message?

Highlighted
Agent

Please, include your phone number and pin @kmiller87.