I ordered an iPhone XR as part of the Boost Up plan and I went to check the status of the order and it says that it has been cancelled. There is no problem with my bank as the reversal seems to be in effect (albeit slowly, if I were to order another one it would basically put me deeper in my bank account). I have read that this seems to be common but so does a slow solution. Perhaps it's because I asked for it to be shipped to a different address, or that the mastercard used through paypal has a different billing address than the account address. Regardless, I need a new phone ASAP!!! Someone please help.
Hey there! Really sorry to hear about this experience. We believe this was due to the address. Be aware to make a successful online purchase on our website, you must use the same address on your credit/debit card as on the shipping address. Please correct this and try again.