I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

Accomplice uli
Accomplice

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

Ty soo much!!! im going to try this out right now!
Accomplice uli
Accomplice

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

oh my goodness thank you soo much!!! ur my hero!!!! I was calling boist mobile all day even going to stores! Thank you so soo much!!! <333
Agent

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

You're welcome. If you have any other question or concern, just let us know.

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

I have the same issue
Agent

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

Hi there! If you just activated the account, and your phone has been used before (or was bought pre-owned), you need to add $10 for the first month. Otherwise, you can send us a private message and we can take a look at the account for you.


You can send a private message by clicking on my name, then selecting the message option from the profile page.

Enthusiast

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

same with me can I get some help please
Highlighted
Enthusiast

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

Please ASAP I need service
Agent

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

Hey there, @Elisteib! Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account first? Thanks!

Agent

Re: I paid my monthly fee, says i have $50 balance and owe $0 but my service is not restored

To protect our customers privacy and security we are not allowed to handle private account information on public conversations. Please send us a private message along with your phone number, the PIN and a brief description of your request.