I paid my bill, but service is interrupted?

I paid my bill, but service is interrupted?

My account is up to date ... I actually overpaid by $1.00 and my serive is still interrupted. Help.
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Agent

Re: I paid my bill, but service is interrupted?

Hi there, SheaPick1207. Thanks for contacting us. We're sorry for the inconvenience with the service. 

 

We'd like to have a look at the account. Please, send us a private message with your phone number and PIN.