Hello there, @therhotonjoey! So sorry to hear that. So we can help you, please send us a private message with the number and PIN as soon as possible. Thanks.
Hello, @Strbass83. Thank you for stopping by. We're sorry to know you're having issues with the service. Please send us a Private Message to better assist you. -Kira_M.
Hey! To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25