Thats exactly what mine is doing. I ordered my phone online just days ago and today i activate it and pay, and its telling me my service is interrupted! When i call the bot thing it says i have no money in my account and all that but online it says i have 60 and paid 60 for my 52$ Bill. an amazing first impression Boost let me tell ya.
Hi there samanthalmonter. I am sorry about that first impression. But let me sort this out for you. Can you please send me a private message with your phone and pin number? We are here to help.
Hey there, @jthomas1! So sorry to hear about that. We'd like to look into it. Can you please send us a private message with your number and PIN so we can further help?
Thank you. We can see that the phone has been reactivated; therefore, there is a $10 reactivation fee on top of the bill so the service can be initiated.