I paid my bill but my service is interrupted?

[Riannae]

I just activated my plan for boost mobile and paid the $50 that was due. Now it's saying I owe $0 but I keep getting text messages from boost saying "BSTFreeMsg Text message not sent due to low balance. Recharge account. To find Re-Boost Location from handset go to Web then Re-Boost Locator." I can't call out use data or anything. I tried to call boost support but it wouldn't let me do anything because my service is interrupted and I owe $0!? I don't know how to fix this. I need my service ON!

[Annie1424 · Accepted solution]

Sorry to hear that, @Riannae. Please send us a private message with your phone number and pin. We'd love to help.

[PrincessH]

I have the same issue , and i really need it fixed

[Victor21]

Hi there PrincessH. We will be addressing your issue through your private message. Thank you. Victor21