Hi there Theresaharlan. Let me take a look at this for you and figure it out. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number.
I am sorry, but I cannot initiate the Private Message. But if you click on my user name you should see the option there that reads " Send this user a private message" on the right side of my profile. You can try again.