Help with order status

Groupie

Help with order status

Me and my mom ordered a phone last Friday and we're trying to check the status of the phone. But we didn't write down the order status number and no email confirmation either so is there a way to know where the phone is.
3 REPLIES 3
Agent

Re: Help with order status

Hey there @mon_89 Do you guys have an account with us already? Did you process the order while log in on the account?

 

~JoyP.

~ Joy P.
Groupie

Re: Help with order status

Yes we have an account with you guys and we did use the account to boost up the phone.
Agent

Re: Help with order status

Hi there mon_89. Please send us a private message with your phone number and pin code and we will look into this. Victor21