Help with order status

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Groupie

Help with order status

Me and my mom ordered a phone last Friday and we're trying to check the status of the phone. But we didn't write down the order status number and no email confirmation either so is there a way to know where the phone is.
5 REPLIES 5
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Agent

Hey there @mon_89 Do you guys have an account with us already? Did you process the order while log in on the account?

 

~JoyP.

~ Joy P.
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Groupie

Yes we have an account with you guys and we did use the account to boost up the phone.
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Agent

Hi there mon_89. Please send us a private message with your phone number and pin code and we will look into this. Victor21

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Groupie

I was wondering if you could help me. I ordered a phone on Wednesday and didnt receive an order to check the status of it.
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Agent

Hi, courtknight. Thanks for contacting us. We received your private message. We'll continue to assist you in private.