Help cancelling an order, pretty please

Enthusiast

Help cancelling an order, pretty please

Any agent out there available to assist?
3 REPLIES 3
Agent

Re: Help cancelling an order, pretty please

Hello! It’s a pleasure to assist you. Since the order was placed more than 4 hours ago, unfortunately it cannot be cancelled. You can reject the package or contact us to return it. Besides this, do you have any other question or concern?    

Enthusiast

Re: Help cancelling an order, pretty please

Yes, should I message you to start the return process once I receive it?

Agent

Re: Help cancelling an order, pretty please

Yes, you should contact us to start the return process as soon as you receive the phone.