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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Help cancelling an order, pretty please

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Enthusiast

Help cancelling an order, pretty please

Any agent out there available to assist?
3 REPLIES 3
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Agent

Re: Help cancelling an order, pretty please

Hello! It’s a pleasure to assist you. Since the order was placed more than 4 hours ago, unfortunately it cannot be cancelled. You can reject the package or contact us to return it. Besides this, do you have any other question or concern?    

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Enthusiast

Re: Help cancelling an order, pretty please

Yes, should I message you to start the return process once I receive it?

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Agent

Re: Help cancelling an order, pretty please

Yes, you should contact us to start the return process as soon as you receive the phone.