Free month of service

Go to solution
Highlighted
Accomplice

Free month of service

I signed up for the family plan but never received my free month....why??
94 REPLIES 94
Highlighted
Accomplice

I sent multiple pm' s about my concerns on the free month offer that got no replies and now my phones are off. Why offer a free month then not give it?
Highlighted
Groupie

I switched to boost and i never got my prepaid visa $50 . I mail in what was required and never receive it.
Highlighted
Agent

Hey there, Tresenash44! Thank you for contacting us. Just to confirm, are you inquiring about the mail in rebate?  

Highlighted
Groupie

Yes
Highlighted
Agent

Hi Tresenash44! Where did you purchase the phone?

Highlighted
Groupie

Yes, it was a mail in rebate of $50
Highlighted
Agent

What's the name of the store?

Highlighted
Enthusiast

I never received my free month causing me to have to go to a cheaper plan
Highlighted
Agent

Hey there, greensara001! Sorry to hear that. Definitely want to look into this for you. Where you offered a free month by a representative or with one of our promotions?

Highlighted
Enthusiast

promotion when o signed up for service