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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Free month of service

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Groupie

Re: Free month of service

My phones hasnt been on for an entire month so may i have a free month for my family plan
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Groupie

Re: Free month of service

I have been having problems with my phone that I got from a insurance claim that I was granted after the first one they sent didn't work. So I went a day with out at phone and now this one is shutting off randomly and restarting no service barley only works at home cuz wifi.. I'm so done I need a free month if I plan on staying with boost Mobile my phones off now seriously already looking for a new carrier.
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Re: Free month of service

We understand your frustration, @Nessa1119. In this case, you need to contact the insurance one more time so they can change the device and provide you a working one. We apologize for the inconvenience.

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Groupie

Re: Free month of service

Unfortunately I already did that and they won't do anything because my bill needs to be paid. And I don't feel going through this hassle again
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Groupie

Re: Free month of service

I already did that and the will not send another phone untill my bill is paid. Well it will not be getting paid because this is just such an inconvenice.

Re: Free month of service

We apologize for all the inconvenience, @Nessa1119 To pass on lower cost of plans and services to our customers, we are unable to apply funds to accounts for [say minutes, monthly plan credit, or free days of service].

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Re: Free month of service

I'm down here in Houston & my internet is still giving me problems during & after the storm
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Enthusiast

Re: Free month of service

I was told that i qualified for a free month of service.
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Enthusiast

Re: Free month of service

How do you private message
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Groupie

Re: Free month of service

I have also had a family plan and was told the same thing but never got my free month? But do i still qualify if i took off the family barely this month? You can check my plan history so you wont think im lieing.