Free month of service

SOLVED
Accomplice

Free month of service

I signed up for the family plan but never received my free month....why??
1 ACCEPTED SOLUTION

Accepted Solutions
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Agent

Re: Free month of service

Can you private message us with your phone number and pin so we can take a closer look?

39 REPLIES
Agent

Re: Free month of service

Sorry to hear that, @Mattquick. Could you give us more details about this? 

Accomplice

Re: Free month of service

I signed up for family plan with 3 lines. Ideas told I would receive a month free. I have not received it.
Accomplice

Re: Free month of service

I signed up for the family plan with 3 lines. I was told I would receive a month of service for free for enrolling in the family plan. I have not received it.
Agent

Re: Free month of service

Let’s do some investigating. When did you sign up for the family plan? Where was this offered?

Accomplice

Re: Free month of service

5/19/17 Neosho mo
Highlighted
Agent

Re: Free month of service

Can you private message us with your phone number and pin so we can take a closer look?

Accomplice

Re: Free month of service

How do i send private message
Groupie

Re: Free month of service

I need my free month sevice because my phone aitn been on for an entire month and i need my phones
Agent

Re: Free month of service

Sorry to hear that, @Lmill4. Could you give us more details?