Forgot my order number

Highlighted
Groupie

Forgot my order number

I recently order a phone. And i lost my tracking number to track it. How do i track my order without the tracking number?
43 REPLIES 43
Highlighted
Enthusiast

I cannot find the option to PM you
Can someone PM me?
Highlighted
Agent

Hi! You are not able to find the way to private message us following the instructions above? 

~AmyM25
Highlighted
Enthusiast

Yes I cant pm an agent as I was told to do
Highlighted
Agent

We understand. Right now there is an issue with PMs. We are working to fix it as soon as possible. Please reach us through Facebook  or  Twitter. We apologize for the inconvenience. 

~AmyM25
Highlighted
Enthusiast

I don’t know my order number
Highlighted
Agent

Hi, Heze2019. Thanks for contacting us. Can you please let us know if you are an existing Boost Customer? 

Highlighted
Enthusiast

Yes I am a existing boost coustmer
Highlighted
Agent

In that case please send us a private message so we may review your account.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Highlighted
Groupie

I Forgot Mine Too, And I Need Help!!!

Highlighted
Agent

Good day @OnlyDaee23. Thank you for contacting us! Do you have an account with us? Did you purchase the device while login on the account?

 

~JoyP.

~ Joy P.